Shipping Policy

This Shipping Policy does not apply to Digital Goods purchases.

Delays due to Royal Mail postal service problems & strikes may be expected.

Last update: 10 December 2022

1. Order Processing

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We offer free standard shipping to selected products. Fast delivery option may be available at checkout for an additional fee.

Shipping Options:
- Free Standard Shipping - 3 to 5 business days
- Royal Mail Tracked 24 Shipping - 1 to 3 business days

Packages will be shipped via Royal Mail.

3. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

Your tracking number can be entered in the link below to track your package.

4. Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs and payment merchant fees (usually around 2% of the total purchase price).

For more information, please visit our Returns Policy page.

5. Contact

If you have any questions about this Policy, please contact us by using the following contact details:

Email:   [email protected]